Privacy Policy

1. Information We Collect

We may collect personal information directly from you or automatically when you use our platform, including:

1.1 Information You Provide

• Name, email address, phone number, address
• Account registration details
• Identity or business verification documents (e.g., ID card, passport, CR certificate, trade license)
• Payment information (processed securely by third-party gateways)
• Bidding activity, purchase history, watchlists
• Communications with our support team

1.2 Information Collected Automatically

• IP address
• Device and browser type
• Operating system
• Cookies and tracking technologies
• Usage logs and browsing behavior

1.3 Information From Third Parties

• Payment processors
• Identity verification partners
• Sellers or buyers involved in your transactions

2.How We Use Your Information

We use personal information for the following purposes:

• To create and manage user accounts
• To process bids, purchases, and payments
• To verify identity and prevent fraud
• To communicate with buyers and sellers
• To provide customer support
• To improve platform functionality and user experience
• To send marketing updates (only with your consent)
• To comply with applicable laws and regulations

3. Legal Basis for Processing

We process your information based on:

• Contractual necessity (to provide auction services)
• Your consent (marketing, optional features)
• Legitimate interest (fraud prevention, platform improvement)
• Legal obligations (record keeping, compliance)

4. Consent & Withdrawal

You may withdraw consent for marketing or optional data uses at any time by contacting:

info@myspotter.co

Withdrawal will not affect processing required for transactions or legal compliance.

5. Sharing Your Information

We may share your information with:

5.1 Sellers and Buyers

Your contact details may be shared after a confirmed transaction to facilitate item collection and communication

5.2 Third-Party Service Providers

Such as:

• Payment gateways
• Cloud hosting providers
• Analytics services
• Fraud prevention tools

These providers may have their own privacy policies.

5.3 Legal Requirements

We may disclose information if required by law, court order, or government authority.

5.4 Business Transfers

If Spotter is acquired or merged, user data may be transferred to the new operator under the same privacy protections

6. International Data Transfers

Your data may be stored or processed outside Oman depending on our third-party service providers.

We ensure that reasonable safeguards are in place to protect your information

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill legal and accounting obligations
• Resolve disputes
• Prevent fraud

Users may request deletion where legally permitted

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve platform performance
• Remember user preferences
• Analyze usage
• Support secure logins and bidding features

You may manage cookies through your browser settings.

9. Security

We implement commercially reasonable security measures to protect your information.

• Encrypted transmission (SSL)
• Secure payment processing by certified providers
• Access controls and monitoring

10. Age Restrictions

Our platform is intended for users 18 years or older

We do not knowingly collect personal information from minors

11. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your information (where legally allowed)
• Restriction of processing
• Withdrawal of marketing consent

To exercise these rights, contact: info@myspotter.co

12. Changes to This Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting on our website.

We will notify users of any material updates.

13. Contact Information

For questions or data requests, contact:

Privacy Compliance Officer

Email: info@myspotter.co

Muscat, Sultanate of Oman